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Artemis Email Issues
Tuesday Apr 9, 2019
[Resolved] Disruption: Webmail Access
12:02 PM EDT
04/09/19
Resolved - The incident is now closed. Mail delivery was not impacted.
11:24 AM EDT
04/09/19
We are aware of an issue that is impacting Webmail access. Some users may experience the following:
- The inability to access their accounts from the login page
- Latency upon login and while navigating the Webmail interface
- Slow attachment downloads
- Inline images in Webmail not loading
Our team is actively working to resolve these issues. In the meantime, we recommend using email clients or mobile devices as a workaround. Email delivery has not been impacted.
- The inability to access their accounts from the login page
- Latency upon login and while navigating the Webmail interface
- Slow attachment downloads
- Inline images in Webmail not loading
Our team is actively working to resolve these issues. In the meantime, we recommend using email clients or mobile devices as a workaround. Email delivery has not been impacted.
11:23 AM EDT
04/09/19
We are investigating an issue that is affecting our Hosted Email environment. More details will be posted as they become available.