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Administrator Tools Issues

Tuesday Aug 6, 2019

[Resolved] Control Panel Unavailable for Admins with Two-Factor Authentication
06:55 PM EDT
Monitoring - Our team has restored access to the affected services. Admins are now able to login as normal.
05:30 PM EDT
Monitoring - Our team has restored access to the affected services and are now monitoring the recovery. Admins may experience slow login times while the infrastructure fully recovers.
04:28 PM EDT
We are actively investigating an issue with administrators with two-factor authentication enabled not being able to login to the Control Panel. Engineers are engaged and currently working on restoring service to affected admins.

Mailbox access, authentication and mail delivery are not impacted.